Carpet Cleaning Code of Conduct

The safe way, every time.

1. We don’t upsell services

We provide all of the potential costs up-front, so you can make an informed decision. We don’t change the rules after the process has started. All services come as a complete package.

2. Appointments are set and kept

Both your time and our time are valuable. We keep our appointments so you don’t have to free up a 4-hour window and wait around. We set precise appointment times.

3. We don’t do seasonal sales

You don’t have to wait for us to offer a special price in order to get a competitive price. We offer the same fair pricing year-round so you know you’re getting the same great deal whenever you need it.

4. The health of your family means everything to us

We will not use harsh products just to reduce costs or to save time.

5. We prioritize seniors, first responders, and Canadian military personnel

Seniors:  We’re happy to provide reduced pricing for you if you are over 60 because without you we wouldn’t be here today. We appreciate you.

First responders: You put your life on hold for all of us. You deserve respect, punctuality, and gratefulness. Bless you, for caring so deeply.

Canadian Military: As one of these amazing men and women, you are the main reason we are privileged to live in such an amazing country. Thank you for your service.


Safe carpet and upholstery cleaning for you, without harsh products.  

In 2013 we discovered an amazing eco-friendly system that gets carpets and upholstery cleaner than traditional carpet cleaning services.

As we began looking at starting a company it had to meet some conditions or in our view, or there was no point in starting it. We wanted to do something that was built around doing things in a way that showed we cared about those that we would serve and was as transparent as possible so they felt safe in all areas.

Our first dilemma was how do we set ourselves apart by providing as much value for our clients as possible. So we sat back and said what are some of the things that were currently being done that we disagreed with.


Our Vision

Future-Now Carpets will continue making a difference today for tomorrow by providing specialized services to our clients.

Mission

We will revolutionize the way that carpets are cleaned, and how the industry serves those that require the services provided.

Future-Now is a company aimed at offering high quality, moderately priced, carpet cleaning services that are both very effective and environmentally friendly. We view ourselves as partners with our clients, our employees, our community, and our environment. We aim to become a regionally recognized brand name throughout Alberta. Our goal is moderate growth, annual profitability and to maintain our relationships with our partners as we serve them for years to come.

Core Values

Ethical: Doing the right thing for our customers & their environment

Relationships: Developing mutual trust and respect

Dependability: Fulfilling what I consented to do when I said I’d do it

Generosity: Carefully managing my resources so I can freely give to those in need

Loyalty: Using difficult times to demonstrate my commitment to those I serve

We are your Professional Carpet Cleaning Company

Future-Now Carpets was founded in 2013 with the idea that as it continues to grow it will continue to help others.

We don’t simply want to clean the environment for our clients to make them look better, but we want to ensure those very environments are not only cleaner but healthier for everyone that enters them.

We believe that family is incredibly important and that we should always do everything we can to protect and keep our families safe. That is why we view our staff, friends, and clients as family.

We pride ourselves on being dependable and on time. We don’t expect our clients to wait for us to show up we book set times to ensure we can be there when we say we will be.

All of our technicians are willing to help. We love to work with everyone and as such if they need help moving items so we can clean the entire area we will do this if it’s possible.